The remote assistance solution eliminates the need for onsite services which allows experts to significantly increase the speed of response to customer need. The device located far away will appear in the expert’s computer as though it were physically attached to the specialist’s machine With the software, technical specialists are able to get full access to a malfunctioning device by connecting to it over network (Ethernet, Wi-Fi, the Internet). HelpWire makes it simple for engineers to control and support their customers’ equipment remotely. The solution is designed to help reduce the cost of technical support and time invested in handling customer issues. HelpWire is a unique remote assistance tool based an advanced port virtualization technology. TruGrid includes free setup and can be implemented company-wide in less than 1 hour
Supports Windows, Mac, iOS, Android, and Chrome endpoints Ĝomplement or eliminate the complexity of Microsoft Remote Desktop Services (RDS) Ĝonnect to multiple cloud desktops, including Azure, AWS, or any datacenter
Meet PCI / HIPAA compliance for exposed RDP Ports Implement a Remote Access solution with Zero Trust Ĝonnect to full desktops or individual apps Stop cost & pain of multiple add-ons (VPN+MFA+RDP) with one solution Ğliminate threat of spreading ransomware via VPN connections to Office Help IT Admins quickly secure RDP and VDI without exposing firewalls Implement the safest and fastest "Work from Home" solution Securely connect employees to their Office PCs, Virtual Desktops, or RemoteApp anywhere TruGrid SecureRDP is the preferred Remote Desktop & RemoteApp solution for Service Providers, Windows Hosting companies, ERP Vendors, and Business IT.
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